Frequently Asked Questions

How do I become a member of goship+?


Fill out the required information and submit your request for more information.
An onboarding specialist will contact and review our membership with you to ensure that our membership is of great benefit to you & your business!  If it isn’t, we simply cancel our request.

If you wish to proceed with a membership, your request will be proceed within 3-5 business days following the onboarding of your membership – depending on which services/savings you selected.


What are the benefits of the goship+ membership?

When you become a member of goship+, you will have access to the best rates available for small businesses.

We will only increase our offered savings as we expand.  Our goal is to become the business savings network for small businesses across Canada.


Is the membership free?

We charge a yearly fee, as other networks like Costco and CAA do.  A fee that is visible & fully transparent to the consumer.  We do not take any percentage of your savings.

We charge a minimal yearly network fee to cover our ongoing administrative support for this network.
Our current launch price is $149 per year + a one-time administration fee of $89.


I'm currently using regular mail. How do the rates compare?

If you’re currently using regular mail to ship your packages, here’s what you need to know:

Save a minimum of $2-5 per package when compared to your current mailing rates  – NO MATTER your volume
Some members save $10-15 per package, depending on location and service selected.
*savings will vary.
Packages are shipped faster with better tracking
Better tracking decreases the odds of your packages getting lost.
Save precious time
Your time is precious as a business owner.  By using a carrier, your packages are picked up at your location.
Save time, effort and gas!  No more waiting in line to drop off your packages.
Empower your business
In business, the impression you give is everything.  Businesses that use a carrier service give the appearance of being a more serious & stable business.  Using a carrier service can help you expand your business.
Convenience is everything
Offer your customer more convenience by receiving their package directly at their location.  With regular mail, they often have to find the time to go to their local postal office.  Less hassle for them, more business for you! 
PLUS – Save on your inbound shipping
Give your carrier account to your suppliers and save money on the shipments you receive.  The savings add up.
How do I pay my membership?

Once your application is approved, you will be required to enter a valid credit card to pay your membership fee following the activation of your account.  You will receive an invoice via email following the transaction.

​​​​​​​Once we process your membership fee, it will then automatically be set to auto-renew on a yearly basis, saving you the future headache of renewing!  No worries though, you will be notified via email 30 days prior to the renewal.


What is your refund and cancellation policy?


If you haven’t used any of the benefits within 30 days, we will provide you with a full refund.  That’s our guarantee.  Please view our complete Terms and Conditions here.



How can goship+ offer such deep discounts?


goship+ negotiated deep discounts with our partners for the full benefit of our members.  That’s the power of a network!


Can I use my existing Purolator account?

Yes you can!  Simply provide us with your account number during the registration.
*PLEASE NOTE:  If you currently have an affiliation with another group through our preferred carrier Purolator, your account must first be approved at the discretion of Purolator.


How can I check the discounted rates and offers?

The rates negotiated on our members behalf are privileged.  Through our onboarding process where your application will be screened, you will be informed of the savings available to you and your business.  


How do I ship with a goship+ Membership?

We made it really easy for you.  We are not a reseller or a third party shipper, so no third party platform for you to learn!
You ship like you currently do!  Simply use your new or existing account and off you go!  Use their online shipping system to ship your packages if you wish (instructions to set up will be sent to you upon registration).  You will be billed directly by Purolator.

PLEASE NOTE: Because of our high discounted rates, enrollment in the Purolator Automatic Credit Card Program is MANDATORY.

Are international shipping rates included in the membership?

Yes international and US shipping rates are included in the goship+ membership!!

Who do I contact if I have an issue with my shipment?

For any inquiries or questions regarding your shipments, please contact our preferred carrier Purolator directly.
If you have any questions about your membership, please contact goship+.

Do you offer shipping insurance?

No, goship+ does not offer shipping insurance.  Please direct your inquiry to our preferred carrier, Purolator.

How can I cancel my membership?


We would be very sad to see you go.  Please submit your request here and we will process your cancellation request.
Please note view our cancellation policy here.



I can’t seem to find a telephone number for goship+?


To keep our membership costs as low as possible, we offer customer service by email, from Monday through Friday from 10am to 5pm EST.  You can also use our Chat function available on our website.


DON’T WAIT – Start saving now!